1. Introduction
Welcome to sampan.club (“sampan.club”, “we”, “us”, or “our”).
We operate a newsletter-based service that provides exclusive travel content, promotions, and partner offers (“Services”).
This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you subscribe to our newsletters, interact with our website, or otherwise engage with our Services.
By subscribing to our newsletters, visiting our website, or using any of our Services, you agree and consent to the practices described in this Privacy Policy and to the processing of your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA 2010).
2. Information We Collect
We may collect and process the following categories of data:
(a) Personal Data
- Name
- Email address
- Country or city of residence
- Mobile number (if voluntarily provided)
- Travel preferences or interests
(b) Technical & Usage Data
- IP address and geolocation (approximate)
- Browser type and version
- Device information (e.g., operating system, model)
- Website usage patterns, link clicks, and time spent
(c) Communication Data
- Any communication you send to us (support messages, inquiries, feedback, contest entries, etc.)
We collect personal data directly from you or automatically through our website analytics tools, cookies, and similar technologies.
3. How We Use Your Data
We may use your data for the following purposes:
- To send newsletters, updates, and exclusive travel deals.
- To personalize content and promotions based on your preferences.
- To improve and optimize the performance of our website and Services.
- To comply with legal or regulatory obligations.
- To protect against fraud, misuse, or unauthorized access.
We do not sell, rent, or trade your personal data to third parties.
4. Data Sharing & Disclosure
We may share your information under strictly limited circumstances:
- Service Providers: Trusted vendors who help us deliver newsletters, host data, or provide analytics.
- Partners & Merchants: Only anonymized or aggregated data is shared unless you directly opt in to share specific details with a merchant.
- Legal Obligations: When required by law, subpoena, or governmental request.
All third-party processors are contractually obligated to handle data securely and only for authorized purposes.
5. International Data Transfers
Your data may be transferred to or stored on servers located outside Malaysia, including countries with different data protection laws. We ensure that such transfers comply with applicable PDPA requirements and that adequate safeguards (such as contractual clauses) are in place.
6. Data Retention
We retain your data only as long as necessary to fulfil the purposes stated in this Policy or as required by law.
When you unsubscribe from our newsletters, we will delete or anonymize your data within a reasonable timeframe.
7. Security of Your Information
sampan.club employs reasonable organizational, technical, and administrative measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no system or method of data transmission over the Internet is completely secure. By using our Services, you acknowledge and agree that you do so at your own risk, and sampan.club shall not be held responsible for any unauthorized access or data breach beyond our reasonable control.
8. Your Rights Under the PDPA
You have the following rights under Malaysian law:
- To access and request a copy of your personal data.
- To correct inaccurate or outdated information.
- To withdraw consent for processing (subject to legal obligations).
- To withdraw consent for processing (subject to legal obligations).
- To request deletion of your personal data (where applicable).
You can exercise these rights by contacting us at sampan.club@gmail.com
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences,
- Improve website performance, and
- Personalize newsletter content.
You may disable cookies through your browser settings, but some features may not function properly.
10. Links to Third-Party Sites
Our newsletters and website may contain links to external sites, applications, or offers operated by third parties.
sampan.club is not responsible for the content, privacy practices, accuracy, reliability, or safety of any third-party websites or promotions. You access such links entirely at your own risk.
11. Disclaimer and No Warranty
All Services, newsletters, content, and travel deals are provided on an “AS IS” and “AS AVAILABLE” basis without warranty of any kind — express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, or non-infringement. sampan.club makes no guarantee as to the accuracy, timeliness, reliability, or completeness of any information, offer, or deal provided through our Services. Any offers or deals from third-party partners are solely the responsibility of the respective merchants.
12. Limitation of Liability
To the maximum extent permitted by Malaysian law:
- sampan.club, its directors, officers, employees, affiliates, partners, or agents shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages including but not limited to loss of profits, data, goodwill, or opportunity arising out of or in connection with our Services or this Privacy Policy, even if advised of the possibility of such damages.
- In all cases where liability cannot be excluded, our total aggregate liability to any user shall not exceed RM1,000 (Ringgit Malaysia One Thousand) or the minimum amount permitted by law, whichever is lower.
- You agree that this limitation is fair and reasonable given the nature of our Services.
13. Indemnification
You agree to indemnify and hold harmless sampan.club, its officers, employees, partners, and affiliates from and against any claims, damages, liabilities, losses, or expenses (including legal fees) arising from your use of our Services, your breach of this Policy, or your violation of any law or third-party rights.
14. Force Majeure
sampan.club shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to natural disasters, war, cyberattacks, telecommunications failures, governmental restrictions, or other acts of God.
15. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia, located in Kuala Lumpur.
16. Severability
If any provision of this Privacy Policy is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
17. Changes to This Privacy Policy
sampan.club reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. All updates will be published on our website, and the latest version will supersede all previous versions. Your continued use of our Services following such changes constitutes your acceptance of the revised Policy.
18. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
sampan.club
Email: sampan.club@gmail.com
Website: https://www.sampan.club